To comprehend the cost of a 'C' team, it is important to understand what a 'C' team is. 'C' team members are unhappy in their position within an organization, are unfulfilled and, more often than not, disengaged. A team member exhibiting these characteristics has a negative effect on team morale and motivation, resulting in poor work performance.
Integrating Existing Team Members into 'A' Teams
To make improvements to employee morale, increase job performance, and ultimately to net an increased profit, begin by restructuring the members of the organization. An employee assessment is a crucial part of this strategy. The purpose of the assessment is to select areas and roles best suited to individual employees.
Characteristics Included in the Assessment Process
- Attitudes / Values
An employee's experience for a managerial position may look good on paper, but having the right experience does not always directly correlate with having the proper attitude or behaviors needed to become a success in the position.
An effective employee assessment delves into what motivates the employee in life, both personally and professionally. Motivated employees are happier, work harder, and strive to succeed.
Analyze Employee Competence
After completing the assessment, analyzing employee competence is fundamental. Look for high proficiency in the job skills needed to maintain high performance within the organization. These include:
- Personal Accountability/Accountability for Others
- Developing/Influencing/Leading Others
- Team Work/Interpersonal Skills
- Conceptual Thinking/Objective Listening/Empathetic Outlook
- Conflict Management/Problem Solving
- Continuous Learning/Goal Achievement/Results Orientation
- Planning and Organization/Decision Making
- Diplomacy and Tact/Flexibility/Resiliency
- Customer Focus
'A' team members must possess the qualities and job skills needed to work as a productive team member, implement self-management, and to keep pace with a growing organization.
After analyzing the assessment, use the resulting data to ascertain whether existing employees fit into the currently vacant positions. Restructure positions and terminate employees if needed.
In some cases, an employee may already hold the best position for them and the organization. Consider which factors motivate them and add motivating responsibilities to their job descriptions. Adjusting positions to fit employees will encourage them as well as maintain high employee retention rates.
These twenty-three skills are recognized universally and are integrated into many organizations as part of the employee training process.
Tailored Employee Training Programs
Employees and job positions are not one-size fits all. While assessments are used to place and hire employees, they are also used to benefit employee training programs. Personalizing training programs saves an organization both time and money while keeping the employee undertaking the training both stimulated and motivated.
After hiring the right employee for the job, the assessment should be used to create a training program based on individual needs. Assessment analysis provides organizations with the strengths and weaknesses of each existing and potential employee. The assessment also highlights particular skills that the employee possesses. Implementing these skills in training and in the workplace is a highly motivating factor for employees and leaves them with a sense of being valued. Employees that feel justified in adding value to an organization strive to perform at their best and achieve to their fullest potential.
Eliminating 'C' teams is a highly effective strategy that is cost effective and performance boosting. Possessing the knowledge of how an existing employee works and what motivates them to do so, is valuable information that can be used to build an 'A' team.
'A' teams consist of individual team members that work well together, and benefit from the skills and experience each possess. An 'A' team member will step forward when another team member is struggling and use their job skills to teach and motivate. The whole team draws on each other's strengths and make up for their weaknesses; real teamwork.
~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected worldwide. All rights reserved